The Behavioral Change Stairway Model

The Federal Bureau of Investigation’s Behavioral Change Stairway Model (BCSM) is a staple of the high-stakes world of crisis negotiation. The model’s applicability, however, is not limited to just hostage negotiations and suicide interventions.

Quelle:
Gregory M. Vecchia, Vincent B. Van Hasseltb, and Stephen J. Romanoc, “Crisis (hostage) negotiation: current strategies and issues in high-risk conflict resolution,” Aggression and Violent Behavior 10 (2005)